ProFIX Appliance Repair Terms and Conditions

By accessing this website, requesting an appointment, calling ProFIX Appliance Repair, or using our online scheduling forms, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use the website or submit a service request.

These Terms apply to website use and general service requests. A written estimate, invoice, warranty document, or signed service agreement provided for a specific job may include additional terms for that job.

ProFIX Appliance Repair provides residential and commercial appliance repair services in Greenville, Spartanburg, Inman, and surrounding Upstate South Carolina communities. Online appointment booking is a request for service and does not guarantee a specific appointment time until it is confirmed by ProFIX.

We may contact you by phone, text message, email, or other contact details you provide to confirm appointment details, discuss appliance symptoms, provide arrival updates, or follow up about service.

You agree to provide accurate contact information, service address details, appliance information, and a clear description of the issue. Incorrect or incomplete information may delay scheduling or service.

You are responsible for providing safe access to the appliance, utilities needed for diagnosis, and any relevant history about prior repairs, leaks, electrical issues, unusual noises, or other known problems.

An adult authorized to approve service, estimates, and payment should be present or reachable during the appointment.

Service call fees, diagnostic fees, repair pricing, parts pricing, and availability may vary by appliance, location, symptoms, parts availability, and the work required. When possible, we explain repair options and pricing before completing paid repair work.

Payment is due according to the invoice or payment terms provided for your service. You are responsible for charges approved by you or by an authorized person at the service location.

Parts availability, repair feasibility, and completion times depend on the appliance condition, model, manufacturer parts availability, and site conditions. Some repairs may require ordering parts or scheduling a follow-up visit.

Any warranty on parts or labor applies only as stated on the invoice, written warranty document, or service agreement. Warranty coverage does not apply to unrelated issues, misuse, customer-supplied parts, pre-existing conditions outside the completed repair, or damage caused by factors outside our control.

If you need to cancel or reschedule, please contact us as soon as possible. Missed appointments, unavailable access, incorrect addresses, or late cancellations may affect scheduling priority and may result in a service-related fee when allowed by the terms provided for the appointment.

You may use this website for lawful personal or business purposes related to learning about ProFIX services, contacting us, or requesting appliance repair service. You may not misuse the website, attempt to interfere with its operation, submit false information, scrape data, or use the website for unlawful activity.

Website content, including text, layout, graphics, logos, service descriptions, and other materials, is provided for informational purposes and may not be copied or reused without permission except as allowed by law.

Information submitted through the website or during scheduling is handled according to our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect customer information.

By providing your contact details, you authorize ProFIX to contact you about your service request, appointment, repair, invoice, warranty support, or related customer service matters.

Our website may use or link to third-party services, including map, analytics, communication, payment, advertising, or scheduling tools. Third-party services are controlled by their own terms and privacy policies.

Links to third-party websites are provided for convenience only. ProFIX is not responsible for third-party content, policies, products, or services.

We work to provide accurate website information and dependable service, but website content, scheduling availability, appliance information, pricing examples, and service descriptions may change without notice.

To the fullest extent permitted by law, ProFIX Appliance Repair Company, LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, delayed scheduling, unavailable parts, or service conditions outside our reasonable control.

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised last updated date. Continued use of the website or our services after updates means you accept the revised Terms.