ProFIX Appliance Repair Privacy Policy

This Privacy Policy describes how ProFIX Appliance Repair Company, LLC collects, uses, and protects information when you use www.profix.expert, contact us, request service, schedule an appointment, or communicate with our team.

By using the website or submitting information to ProFIX, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the website or submit personal information through our online forms.

We may collect personal information you provide to us, including your first and last name, phone number, email address, mailing address, service address, appliance information, appointment details, and messages submitted through forms or customer service communications.

If you make a purchase, schedule paid service, or request billing support, we may collect information needed to process the request, including billing details, payment-related information, phone number, email address, username, password, shipping information, or other account and order details.

Our website may use cookies, online tracking technologies, analytics tools, and similar technologies to understand website traffic, improve site performance, remember preferences, support advertising, and help us provide a better customer experience.

Some browsers offer Do Not Track settings. Like many websites, our website may not respond directly to every Do Not Track signal, but you can control certain cookies and tracking preferences through your browser settings.

Our website may use Google products or other third-party tools for maps, analytics, advertising, forms, communication, or website functionality. When you interact with those tools, Google or another third party may collect information according to its own privacy policy.

We encourage you to review the privacy policies of third-party services you use or access through links on our website.

We use collected information to provide the website, respond to service requests, schedule appointments, contact customers, process orders, support returns or warranty questions, send reminders, improve customer support, and manage our business operations.

We may also use information to send policy updates, service updates, promotional emails, contest or survey communications, marketing messages, technical notices, security alerts, and information related to your account or service request.

If you choose to receive promotional messages, participate in a contest or survey, or contact us through the website, we may use the information you provide to respond, improve our services, or send relevant communications.

You may unsubscribe from promotional emails when an unsubscribe option is provided. Service-related messages, appointment updates, billing communications, and support responses may still be sent when needed to complete your request.

We may share information with service providers who help us operate the website, provide customer service, schedule appointments, process payments, send communications, analyze website performance, or support business operations.

We may disclose information if required by law, to protect our legal rights, to prevent fraud or security issues, or as part of a business transfer, merger, sale, or similar transaction involving ProFIX Appliance Repair Company, LLC.

We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. No website, internet transmission, or electronic storage method can be guaranteed completely secure.

Please contact us if you believe information submitted to ProFIX has been used incorrectly or if you have privacy-related questions about your service request.

Our website may link to third-party websites, platforms, or services. ProFIX is not responsible for the privacy practices, content, or security of third-party websites.

When you leave our website, the privacy policy of the third-party website or service applies.

California residents may have rights under the California Consumer Privacy Act and related privacy laws, including the right to request information about certain personal information collected, used, disclosed, or sold, and the right to request deletion of certain personal information.

To submit a privacy request, contact us using the contact information below. We may need to verify your identity before completing a request.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.